Your privacy is important to By Lawyers. This privacy statement provides information about the personal information that By Lawyers collects, and the ways in which By Lawyers uses that personal information.
Your personal information
Personal information held by us includes your name, address and occupation, your telephone or mobile phone numbers and email address and bank account or credit card details through which payment will be made and you will select a By Lawyers username or password under which all details all of your transactions with us will be kept.
How we use your personal information
Your personal information may be used to:
verify your identity;
assist you to subscribe to our services;
provide the services you require;
administer and manage those services, including charging, billing and collecting debts;
inform you of ways the services provided to you could be improved;
conduct appropriate checks for credit-worthiness and for fraud;
research and develop our services;
gain an understanding of your information and communication needs in order for us to provide you with a better service; and
maintain and develop our business systems and infrastructure, including testing and upgrading of these systems.
Also, your personal information is collected so that we, our related bodies and our resellers can promote and market services to you (including by way of direct mail, telemarketing, email, SMS and MMS messages). This is to keep you informed of products, services and special offers and may continue after you cease acquiring services from us.
When we disclose your personal information
In order to deliver the services you require, we may disclose your personal information to organisations outside of By Lawyers. Your personal information is disclosed to these organisations only in relation to us providing our services to you.
These organisations carry out our:
billing and debt-recovery functions;
information technology services;
installation, maintenance and repair services;
market research; and
website usage analysis.
We take reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.
In addition, we may disclose your personal information to:
your authorised representatives or your legal advisers (e.g. when requested by you to do so);
credit-reporting and fraud-checking agencies;
credit providers (for credit related purposes such as credit-worthiness, credit rating, credit provision and financing);
our related companies;
our professional advisers, including our accountants, auditors and lawyers;
our authors and information service providers (for example, if you obtain services from other providers, we may need to disclose your personal information for billing purposes);
government and regulatory authorities and other organisations, as required or authorised by law; and
organisations who manage our business and corporate strategies, including those involved in a transfer/sale of all or part of our assets or business (including accounts and trade receivables) and those involved in managing our corporate risk and funding functions (e.g. securitisation).
Help us to ensure we hold accurate information
We take all reasonable precautions to ensure that the personal information we collect, use and disclose is accurate, complete and up-to-date. However, the accuracy of that information depends to a large extent on the information you provide. That's why we recommend that you:
let us know if there are any errors in your personal information; and
keep us up-to-date with changes to your personal information such as your name or address. If you are a subscriber to one of our online products or services, you may change your personal details by using the relevant facility on our websites.
You can access your personal information
You have a right to access your personal information, subject to some exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons.
Cookies on our website
By Lawyers may use 'cookies' on its websites. Cookies are an industry standard and most major websites use them. A cookie is a small text file that our websites may place on your computer. Usually, cookies are used as a means for By Lawyers’s websites to remember your preferences. As such, cookies are designed to improve your experience of By Lawyers’s websites.
In some cases, cookies may collect and store personal information about you. By Lawyers extends the same privacy protection to your personal information, whether gathered via cookies or from other sources. You can adjust your Internet browser to disable cookies or to warn you when cookies are being used. However, if you disable cookies, you may not be able to access certain areas of our websites or take advantage of the improved website experience that cookies offer.
Most browsers allow you to refuse to accept cookies. In Internet Explorer, you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector. In Firefox, you can adjust your cookies settings by clicking “Tools”, “Options” and “Privacy”. Blocking cookies will have a negative impact upon the usability of some websites.
By Lawyers also collects Internet Protocol (IP) addresses. IP addresses are assigned to computers on the internet to uniquely identify them within the global network. By Lawyers collects and manages IP addresses as part of the service of providing internet session management and for security purposes.
By Lawyers services
Through its websites, Mentor By Lawyers and By Lawyers, access is provided to a variety of resources, mentoring, commentary, forms, precedents, publications, audio and video recordings, compositions, software, communication services, artworks, products and product information (called 'By Lawyers Services'). The websites and By Lawyers services are protected by the laws relating to Intellectual Property.
By Lawyers services are not legal advice
None of the By Lawyers Services constitutes legal advice. The facts of each case will be different and you must satisfy yourself that By Lawyers Services are appropriate for the particular case or circumstances for your intended use. By Lawyers and any of its authors or suppliers are not providing legal advice nor do they warrant that By Lawyers Services are entirely free of defects or fit for any specific purpose and neither By Lawyers nor its authors nor its suppliers accepts any liability for any errors or omissions in By Lawyers Services and any loss or damages resulting from or connected with the use of By Lawyers Services. By Lawyers, its authors and suppliers recommend that you be familiar with the applicable laws and legal procedures relating to the use of By Lawyers Services, or otherwise should seek legal advice, before using By Lawyers Services. By Lawyers Services could include technical inaccuracies or typographical errors. Changes are periodically made to the information therein. By Lawyers and/or its authors and/or its suppliers may make changes to By Lawyers Services at any time in their sole discretion without notice or liability.
Limitation of use of By Lawyers services
By Lawyers Services are made available for licensed users, for use in the ordinary course of their business. Licensed users are authorised to use commentary, precedents and guides provided by By Lawyers for the following purposes:
(a) The conduct of client matters;
(b) The giving of professional advice;
(c) Professional development;
(d) Educational services for students.
Other than provided above, you may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any content, information, software, products or services obtained from By Lawyers Services.
To the extent permitted by law, all warranties, conditions and guarantees implied by law or otherwise are excluded and neither By Lawyers Pty Limited nor its officers, employees, agents or related bodies corporate will be liable to you or any third party in any way for any loss, damage, costs or expenses you or they may suffer or incur as a result of using By Lawyers Services or any documents or information published by By Lawyers.
You acknowledge and agree that the services provided by By Lawyers are intended to be used by professionals and their staff in the course of their business and are not consumer products or services or goods or services of a kind ordinary acquired for personal, domestic or household use.
No unlawful or prohibited use
As a condition of your use of By Lawyers Services, you will not use By Lawyers Services for any purpose that is unlawful or prohibited by these terms, conditions, and notices.
Member account, password and security
If any of By Lawyers Services requires you to open an account, you must complete the registration process by providing By Lawyers with current, complete and accurate information ('Registration Data'). You also will choose a password and a user name. You are entirely responsible for maintaining the confidentiality of your password and account. Furthermore, you are entirely responsible for any and all activities that occur under your account. You agree to notify By Lawyers immediately of any unauthorised use of your account or any other breach of security. By Lawyers will not be liable for any loss that you may incur as a result of someone else using your password or account, either with or without your knowledge. However, you could be held liable for losses incurred by By Lawyers or another party due to someone else using your account or password. You may not use anyone else's account at any time, without the permission of the account holder. You further agree to maintain and update your Registration Data as required to keep it accurate, current, and complete. By Lawyers may terminate your rights to any or all of By Lawyers Services if any information you provide is false, inaccurate or incomplete. You agree that By Lawyers may store and use the Registration Data you provide including payment card information for use in maintaining your accounts and for billing fees to your payment card.
Links to third party websites
The Websites and By Lawyers Services contain links to third party websites ('the Links') which are external to the Websites and By Lawyers Services. By Lawyers makes no warranties and accepts no liability for the Links; the content and/or the accuracy, correctness, currency and/or reliability of such content therein; or any consequence of acting upon the contents of any website which is not owned/operated by By Lawyers. By Lawyers does not endorse the content, or the use, of such websites, material or content linked from or to this website. Users of the Links are responsible for being aware of which organisation is hosting the website they visit. Views or recommendations provided in linked websites do not necessarily reflect those of By Lawyers.
While By Lawyers takes reasonable precautions to prevent unauthorised access to or use of personal information and confidential information, the use of electronic communications and electronic data storage systems means that there remains a possibility that such information may be accessed by unauthorised persons. See the By Lawyers Privacy Statement for further details.
Use of information
As a condition of your use of By Lawyers Services, you authorise us to include your organisation's name in our published list of customers.
How to contact us
By Lawyers Terms of Subscription
A subscription to Mentor By Lawyers may be cancelled at any time after the expiry of the twelve month subscription. To cancel your subscription, contact us by email at firstname.lastname@example.org. All subscriptions continue indefinitely until the subscriber elects to cancel.
If you cancel a subscription, you will have access to the publication until the end of the subscription period and no refund will be made.
Agreement to pay
You agree to pay for the subscription to Mentor By Lawyers who may charge your payment card or account for the service as may be accrued by or in connection with your account. YOU ARE RESPONSIBLE FOR THE TIMELY PAYMENT OF ALL FEES AND FOR PROVIDING MENTOR BY LAWYERS WITH A VALID PAYMENT CARD FOR PAYMENT OF ALL FEES. All fees will be billed to the payment card you designate during the purchase process. If you wish to designate a different payment card or if there is a change in your payment card status, please email askus@by lawyers.com.au. There may be a temporary disruption of your access to the service until Mentor By Lawyers can verify the validity of the new payment card information.
Prices for new subscriptions are subject to change. Mentor By Lawyers reserves the right to change prices at any time, and does not provide price protection or refunds in the event of a price drop or promotional offering. All prices are quoted in Australian dollars.
Goods and services tax (‘GST’)
All subscriptions to publications from By Lawyers are subject to GST.
If you use the Shopping Cart functionality you will have one order that authorises and bills as a single transaction.
By Lawyers accepts credit and debit cards. If a credit or debit card is being used for a transaction, By Lawyers may obtain a pre-approval from the issuing company for an amount up to the amount of the order.
Mentor is an annual subscription which you may pay in a lump sum or by monthly payments. If you choose to pay for your subscription by monthly payments the debits to your card will occur on the anniversary of your initial subscription date. For example is you subscribe on the 10th of the month your following monthly payments will be debited to your card on the 10th of the month.
Subscriptions are charged in advance
By Lawyers accepts the following types of credit and debit cards: Visa, MasterCard and American Express. Please note, By Lawyers is unable to accept credit or debit cards issued by banks outside of Australia or prepaid gift cards issued by credit card companies. Cards have daily spending limits that may prevent the processing of your order. If a transaction has been declined online due to credit or debit card issues, please ensure all data is correct and resubmit. If the transaction is not accepted online, you will be unable to use that card for your transaction and should use another payment card.